Common Questions about Competitor Monitoring

Q: How to avoid wasting competitor tracking quotas?
A: Before confirming the brands to monitor, search the brand name on YouTube or Instagram to check for relevant influencer marketing content. This helps avoid wasting quotas.

Q: What should be entered in the input box?
A: Please enter the brand name of the competitor. Note that the input should be the specific brand name of the competitor, not just categories or product keywords.

Q: Can I change to other brands after confirming the tracking brand?
A: Once the monitored brand is confirmed, it cannot be changed within a month.

Q: What if I need to change keywords midway?
A: You can choose to upgrade your package. For other situations, please contact support@socialbook.io.

Q: What should I do if no data is displayed after entering the monitoring brand?
A: Please send your account and the competitor's brand name you are monitoring to support@socialbook.io along with an explanation. We will assist you promptly.